Complaints Book

Online Complaints Book – NUA.com.br

At NUA, we believe that open communication and transparency are essential to providing a quality service. We want every customer to feel safe and respected, which is why we offer an Online Complaints Book, as required by Brazilian law.
This official platform allows you to submit complaints or suggestions quickly and easily from any device, without having to travel. It's a right of all consumers and an opportunity for us to continuously improve.

How to register your request
If you wish to use the Online Complaints Book, you can do so through the official platform: Complaints Book.

Contact us first.
Before resorting to the Complaints Book, we invite you to contact us. Many situations can be resolved immediately and personally, avoiding more time-consuming processes.

Email: info@nua.pt
WhatsApp: 918082919
Contact form: Form

Your feedback helps us grow and improve our service every day.
Thank you for your trust.